EMI Terms & Conditions

EMI options for Lido Customers

Lido has tied up with various finance companies in India to provide no cost EMIs as one of the payment methods for its customers. By using the finance option, the customers can pay the whole pack fee in EMIs with no extra charges. The finance companies may change from time to time and are at the sole discretion of Lido. Customers have to pay a certain down payment upfront to Lido before applying for no cost EMI.

No Cost EMI process involves the following steps :-

1. Personal Identification - Aadhaar Card, PAN Card, residence proof
2. Verification- OTP for fetching CIBIL.
3. Financial Credit worthiness - Bank statement for last 6 months.
4. Auto debit EMIs- E-mandate and cancelled cheque.
5. E-Sign - via OTP.

For example, you can purchase a 60 classes novice pack at 32,000 INR, pay 3,200 INR as down payment and take a no cost EMI for remaining 28,800 INR.

EMI confirmation communication

1. Upon successful completion of no cost EMI, The customer will receive the loan term sheet from the finance partner. This would contain the terms and conditions of no cost EMI, the number and amount of EMI and due date for each EMI payment.
2. EMI confirmation communication from lido once the no cost EMI process has been successfully completed.

Impact of EMI on classes allocation

1. In case the mode of payment is no-cost EMI, the customer would get the equivalent classes for down payment within 24-48 hours of payment.
2. However, the classes for finance amount would be paid based on completion of no cost EMI process by customer and confirmation of the same via the finance partner.

For example - In an order of 60 classes where 3,200 INR is paid as down payment and rest as no cost EMI. Only 10% classes i.e 6 would be given for 3,200 INR and rest would be given upon loan completion.

EMI refunds/cancellation process

1. If you are not happy with the services of Lido Learning we have a no questions asked pro-rata refund policy for unused classes.
2. You can write an email to care@lidolearning.com and request for a refund or reach out to us on our customer care number +91 80-68716666 or whatsApp us on +91 72089 86888
3. Please note than in order for EMI cancellation to proceed,
   1. You should have paid the classes used equivalent amount in EMI to finance partner OR
   2. Pay the remaining amount to the finance partner or Lido.
4. Without paying for the order amount equivalent to classes used, EMI cancellation would not happen.
5. Once this is done, Lido sends an EMI cancellation request to the finance partner which takes 14-21 working days to cancel the no cost EMIs.
6. In case, you have paid more than the classes used, Lido would refund the amount in the source of mode of payment or directly into your bank account.